Shipping & Returns
Customer Satisfaction
Whilst we are a young company, we pride ourselves in providing an excellent. If, for any reason, you are not 100% satisfied with your order, please let us know through our contact page.
Shipping Policy
We do our very best to make sure that you get your order as soon as possible;
​
Orders shipped should arrive:
2-3 business days from mainland UK from date of shipping
5-7 business days from non-mainland UK from date of shipping
​
Unfortunately, we do not ship abroad (yet!)
​
For orders over £30 (not including discount), we offer free delivery.
Return & Exchange Policy
Refunds and replacements can only be issued if:
the goods are damaged or defective;
the goods were purchased from the melangedrinks.com shop;
the goods are returned within a 30 day period from receipt
​
Unfortunately, we are unable to refund bottles that have been opened or if they were purchased via third party sellers.
​
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are non-refundable unless the product is faulty or damaged in which case, we will endeavour to replace at no cost.
​
​